Terms of service
OVERVIEW
Welcome to Harberd & Co Ltd.
The terms “Harberd & Co”, “we”, “us” and “our” refer to Harberd & Co Ltd, a company registered in England and Wales. We operate this website and online store, including all related information, content, features, tools, products and services (the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced (including our Privacy Policy and Refund Policy), describe your rights and responsibilities when using our Services. By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms or our Privacy Policy, you must not use our Services.
Nothing in these Terms affects your statutory rights under UK law, including the Consumer Rights Act 2015, Consumer Contracts Regulations 2013, and UK GDPR.
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SECTION 1 – ACCESS AND ACCOUNT
You must be at least 18 years old to use our Services or place an order.
To use our Services, you may be required to provide information including your name, email address, phone number, billing details, shipping details, and payment information. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer or sell your account.
We reserve the right to suspend or terminate accounts where misuse, fraud, or breach of these Terms occurs.
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SECTION 2 – OUR PRODUCTS
We make every effort to ensure product descriptions, images, and details are accurate. However, colours and appearance may vary depending on your device and display settings.
We do not guarantee that products will meet individual expectations.
All product descriptions are subject to change without notice. We reserve the right to discontinue products or limit quantities.
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SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. A legally binding contract is formed only when we confirm acceptance of your order by email.
We reserve the right to refuse, cancel, or modify orders at our discretion. If this occurs, we will attempt to notify you using the contact details provided.
You have cancellation rights under the Consumer Contracts Regulations 2013. Full details are available in our Refund Policy.
Orders are for personal use only and not for resale.
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SECTION 4 – PRICES AND PAYMENT
All prices are displayed in GBP (£) unless stated otherwise.
Prices include VAT where applicable unless clearly stated. Delivery costs are shown at checkout.
Prices and promotions may change at any time. We reserve the right to correct pricing errors.
You agree to provide accurate payment details and confirm that you are authorised to use the payment method provided.
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SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed.
We are not responsible for delays outside our control, including courier or customs delays.
Risk in goods passes to you upon delivery, in accordance with UK consumer law.
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SECTION 6 – YOUR CONSUMER RIGHTS
Under the Consumer Rights Act 2015, goods must be:
- As described
- Of satisfactory quality
- Fit for purpose
If goods are faulty or not as described, you are entitled to a repair, replacement, or refund as outlined in our Refund Policy.
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SECTION 7 – INTELLECTUAL PROPERTY
All content on this website is owned by or licensed to Harberd & Co Ltd and is protected by UK and international intellectual property laws.
You may not reproduce, distribute, or exploit any content without our written permission.
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SECTION 8 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or control. Use of such tools is at your own risk.
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SECTION 9 – THIRD-PARTY LINKS
We are not responsible for third-party websites or services linked from our site. Accessing them is at your own risk.
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SECTION 10 – SHOPIFY
Our store is hosted on Shopify. However, all transactions are between you and Harberd & Co Ltd.
Shopify is not responsible for any aspect of transactions between you and us. You agree to release Shopify from any claims relating to your purchases.
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SECTION 11 – PRIVACY, COMMUNICATIONS AND COOKIES
Your personal data is processed in accordance with our Privacy Policy and UK GDPR.
We may collect and use your personal information, including your name, email address, telephone number, billing address, and shipping address, to:
- Process and fulfil your orders
- Arrange delivery and share necessary details with delivery providers
- Provide customer support
- Send service-related communications (such as order updates or account notifications)
- Send marketing communications where you have opted in
You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
Our Services use cookies and similar technologies (such as pixels and tracking tools) to:
- Enable essential website functionality
- Remember your preferences and settings
- Analyse website traffic and performance
- Improve user experience
- Support marketing and advertising activities
Some cookies are essential for the operation of the website, while others require your consent. Where required by law, we will request your consent before placing non-essential cookies on your device.
We may use third-party services (including Shopify and analytics or advertising partners) that place cookies or tracking technologies on your device and process data on our behalf.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Services.
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SECTION 12 – FEEDBACK
If you submit feedback, you grant us a worldwide, royalty-free licence to use it for business purposes.
You confirm your content does not infringe any third-party rights.
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SECTION 13 – ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to update or cancel orders if necessary.
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SECTION 14 – PROHIBITED USES
You must not use our Services unlawfully, fraudulently, or abusively.
You must not:
- Upload malicious code
- Attempt unauthorised access
- Scrape or use automated systems (bots/AI) without permission
- Harass or harm others
We may suspend or terminate access for breaches.
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SECTION 15 – AUTOMATED ACCESS
You may not use bots, scrapers, or automated tools to access our Services without permission. We may block such activity.
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SECTION 16 – TERMINATION
We may terminate access to our Services at any time if Terms are breached. Outstanding obligations remain payable.
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SECTION 17 – DISCLAIMER OF WARRANTIES
Nothing in these Terms excludes rights that cannot be excluded under UK law.
Services are provided “as available” to the extent permitted by law.
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SECTION 18 – LIMITATION OF LIABILITY
Nothing excludes liability for:
- Death or personal injury due to negligence
- Fraud
- Breach of statutory rights
We are not liable for indirect or consequential losses.
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SECTION 19 – INDEMNITY
You agree to indemnify us against losses arising from your breach of these Terms or misuse of the Services.
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SECTION 20 – SEVERABILITY
If any provision is unenforceable, the rest remain valid.
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SECTION 21 – ENTIRE AGREEMENT
These Terms and policies form the entire agreement between you and us.
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SECTION 22 – ASSIGNMENT
We may transfer our rights. You may not transfer yours without consent.
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SECTION 23 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
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SECTION 24 – CHANGES TO TERMS
We may update these Terms. Continued use constitutes acceptance.
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SECTION 25 – CONTACT INFORMATION
Harberd & Co Ltd
Email: support@harberdandco.co.uk
Registered Office:
86-90 Paul Street
London
England
EC2A 4NE
Company Number: 16853312
VAT Number: N/A